Key benefits
Discover how Vocus Hosted Voice supports your business growth and streamlines client operations
Launch your own white-label voice platform
Establish a custom-branded portal and customer experience for wholesalers and MSPs. This allows you to launch voice services quickly while retaining full control of your customer experience under your own brand.
Centralised single-portal management
Provision services, manage users, configure Cloud PBX features, and handle billing and reporting from a single interface. This portal helps simplify provisioning and customer management in real time
Deliver enterprise voice features
Provide your business clients with high-grade capabilities, including Cloud PBX, SIP channels, voicemail, hunt groups, conferencing, call recording, and a reception console.
Grow recurring revenue
Expand your services portfolio with flexible bundled and PAYG pricing options. Take advantage of an optional white-label billing module to easily manage client accounts
Who Vocus Hosted Voice is for
Scalable cloud communications tailored for service providers and modern business environments.
Wholesale partners
Tailored for wholesale telecommunications partners looking to deliver a branded voice platform without the burden of building or maintaining physical voice infrastructure.
Managed service providers (MSPs)
Designed for MSPs seeking to easily expand recurring service revenue, manage customers via a single interface, and offer tailored communications.
Multi-site businesses
Supports the operational needs of complex, distributed organizations requiring unified voice features and flexible configurations across multiple sites.
Professional services
Suited for corporate and professional services firms that require dependable, cloud-based business telephony and seamless platform integrations
Branded platform launches
Enables partners to launch a fully custom-branded cloud voice offering quickly while maintaining full control of the end-to-end user experience.
Legacy PBX replacement
Aims to assist organisations in transitioning away from legacy, hardware-heavy PBX platforms to a modern, flexible cloud communications structure.
Microsoft Teams calling
Provides integrated Direct Routing capabilities utilizing Microsoft-certified Session Border Controllers to support native Teams environments
Scaling client operations
Optimised for growing organisations with up to approximately 50 users or SIP deployments requiring up to 60 concurrent channels.
Frequently Asked Questions
Find quick answers about the capabilities, setup, and deployment of Vocus Hosted Voice
Hosted Voice is a cloud-based, white-label business phone platform that allows partners to deliver enterprise voice services without managing their own infrastructure.
It is designed for wholesalers and managed service providers delivering voice services to business customers.
Yes. Microsoft Teams Direct Routing is available using Microsoft-certified Session Border Controllers
Yes. Hosted Voice includes white-label portals and an optional white-label billing module
Yes. Geographic numbers can be ported into Hosted Voice.
Optional white-label billing is available, or partners can export CDRs into their own billing platform
Features include Cloud PBX, SIP trunks, voicemail, auto attendants, hunt groups, conferencing, call recording, reception console, call forwarding, and more
Yes. Hosted Voice is delivered as an Over the Top (OTT) service and is available Australia-wide.